Frequently Asked Questions

I Love PDF New is a comprehensive online PDF toolkit that allows you to perform various operations on PDF files. Our platform offers tools for merging, splitting, compressing, converting, editing, and securing PDF documents—all accessible directly from your web browser.

Yes, our basic PDF tools are completely free to use with some limitations. We also offer premium plans with additional features, higher file size limits, and priority processing.

No, you can use most of our tools without creating an account. However, creating a free account gives you access to additional features like saving your processing history, higher file size limits, and the ability to access your files from any device.

Absolutely. We take security very seriously. All file transfers are protected by SSL encryption, and uploaded files are automatically deleted from our servers after 2 hours. We do not store or share your documents with third parties.

No, your files are completely private. Each processing session is unique and secured with encryption. Only you can access your files through the unique link generated for your session.

We support a wide range of file formats including PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, JPG, PNG, TIFF, and more. Our conversion tools allow you to convert between these formats and PDF.

For free users, the maximum file size is 100 MB per file. Premium users can upload files up to 1 GB. If you need to process larger files, consider using our compression tool first to reduce the file size.

Yes! We offer desktop applications for Windows and macOS, as well as mobile apps for iOS and Android. These apps provide offline functionality and seamless integration with your device's file system.

Slow uploads are usually caused by a slow internet connection or large file size. Try these solutions:

• Check your internet connection speed
• Compress your PDF file before uploading
• Try using our desktop application for large files
• Switch to a different browser
• Clear your browser cache and cookies

Some formatting differences can occur when converting between file formats, especially with complex layouts. To minimize issues, use the latest version of the source application to create your document and avoid using uncommon fonts or complex graphics.