Frequently Asked Questions (FAQ)

We support conversion from a wide range of formats to PDF including Word documents (.doc, .docx), Excel spreadsheets (.xls, .xlsx), PowerPoint presentations (.ppt, .pptx), images (JPG, PNG, GIF, BMP, TIFF), HTML files, text files, and more.

For free users, we allow conversion of files up to 100MB in size. If you need to convert larger files, consider upgrading to our premium plan which supports files up to 2GB.

We take your privacy and security seriously. All file transfers are encrypted using SSL technology, and we automatically delete all uploaded files from our servers within 2 hours of conversion. We do not store, share, or access your files for any purpose other than the conversion you request.

No, you can use our basic conversion tools without creating an account. However, creating a free account gives you access to additional features like batch processing, cloud storage integration, and conversion history.

If your conversion fails, please try the following:

• Check that your file is in a supported format
• Ensure the file is not corrupted
• Try converting a smaller file to test
• Clear your browser cache and try again

If the problem persists, please contact our support team with details about the file type and any error messages you received.

No, we do not add any watermarks to your converted files. The output files are clean and ready to use for personal or professional purposes.

Yes, with our premium plan you can convert multiple files simultaneously. Free users can convert files one at a time.

Conversion time depends on the file size and type. Small files typically convert in seconds, while larger files may take a minute or two. Our servers are optimized for fast processing to minimize wait times.